Community Insights

Measuring Online Community Success

You’ve launched your community, been engaging new members, posting new content, holding events, and so far you have a pretty good feeling things are going quite well. But *ARE* things really going well? Don’t let your feelings run the show. Dive into your metrics to prove concretely that things are going exactly according to plan […]

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Communities

Community Launch Day Checklist

Launch day is finally here! A Community Launch Checklist is a great tool to start planning and executing your new community launch. You have done so much work to get to this moment from interviews to research to vendor selection and of course strategizing and planning. Now it’s time to kick the tires and watch […]

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Community Insights

A Complete Guide For Prompts To Drive Community Engagement

One of the strongest and most impactful ways to improve community engagement is by asking a question (or prompt). Users always need help in getting the conversation started. Community engagement is very much like a snowball effect. Each conversation and activity is going to build upon itself. If you, as a community manager, can help […]

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Community Insights, Product Updates

Community Automation: Leveraging Webhooks

Community Automation: Leveraging Webhooks Webhooks are an incredibly powerful tool used in a variety of ways that align your business objectives to your community objectives. Leverage actionable triggers to send your data through community automation and user information to any destination across thousands of different platforms.  We’d love to share some of our favorite webhooks […]

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