Community Insights

Measuring Online Community Success

You’ve launched your community, been engaging new members, posting new content, holding events, and so far you have a pretty good feeling things are going quite well. But *ARE* things really going well? Don’t let your feelings run the show. Dive into your metrics to prove concretely that things are going exactly according to plan […]

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Community Insights

Defining Your Community Stack

The world of online community management can be as simple or as extravagant as you want to make it…or for what your budget will allow. There is no one tool to rule them all, but with the right combination of solutions you can create a pretty incredible community management stack. The research for which platform […]

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Community Insights

The Foundation For Community

Getting Started You may have just started your journey to build a community and laying the foundation is your first step! Lucky for you, the concept of “online communities” has been around almost as long as the internet itself. Online communities began in forums typically on news sites or in AOL chat rooms 😉 We […]

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Community Insights

A Complete Guide For Prompts To Drive Community Engagement

One of the strongest and most impactful ways to improve community engagement is by asking a question (or prompt). Users always need help in getting the conversation started. Community engagement is very much like a snowball effect. Each conversation and activity is going to build upon itself. If you, as a community manager, can help […]

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