The Honeycommb team has filled December with some goodies to round out the year right! We also want to take this time to send well wishes for the Holidays. We are looking forward to bringing our partners and their communities continued success in 2020.
Before we jump into the newness of December, make sure you get a refresher on what else was brought to the Honeycommb platform in 2019 by reading our Reflection & Highlight blog post.
Login with Username
Now, community members can log in using either their email address or username for an easier login experience. We noticed some users didn’t realize that their username wasn’t an accepted format, so we responded!
Transactional Email Masking
To support an entirely white-label experience, our engineering team built support for transactional email masking. Two transactional emails for example:
- When signing up: Email Confirmation
- When Resetting Password: Password Reset Email
Email masking is treated as an add-on service, if you’d like to take advantage of this white-label feature, please reach out to your success manager.
Community Manager Tip:
Keep Your Features Posts Fresh
Featured posts are a powerful tool to promote user generated content and engage your audience. Here are a few tactics to test and use Features Posts in your network:
- Highlight community members and share examples of positive content
- Direct attention to important communications
- Promote discussion within a designated posts
- Introduce new members to the community and support member connections
Did You Know?
Google Analytics Web Tracking
If you’re using Google Analytics for your website tracking, you can also use Google Analytics to track your community on the web! Honeycommb’s integration with Google Analytics provides a seamless way to directly capture more web activity tied to your branded environment.
Coming soon, members will be able to post and view multiple photos as a content type. When available, users can simply download the latest update in the app store (iOS & Android) for the new feature set!
Auto Analytics Email
Starting in January, we’re introducing an automated email reporting tool to deliver community metrics directly to your inbox!
Thanks for reading! We’re committed to providing continuous improvements to the Honeycommb platform. Have feedback? We’d love to hear it! Reach us at firstname.lastname@example.org.
Reach out to Honeycommb today to get started or Book a Demo to see what we can build together for your audience.