Community Insights

The Foundation For Community

Getting Started You may have just started your journey to build a community and laying the foundation is your first step! Lucky for you, the concept of “online communities” has been around almost as long as the internet itself. Online communities began in forums typically on news sites or in AOL chat rooms 😉 We […]

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Community Insights

Community Building KPIs

Your “North Star Metric(s)” are the data points that you’ll use to gauge the success and effectiveness of your community’s growth and engagement over time, aka Community Building KPIs. Building a community can be challenging without distinct North Star metrics or a definition of what “success” actually looks like. Paying attention to the impactful data […]

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